Service Estimate

If you'd like to receive a general estimate for the repair of your equipment, please fill out the form located at the bottom of this page, and one of our representatives will contact you as quickly as possible. 

FREE RETURN SHIPPING - We offer free return shipping on all mailed-in service items.  However, there are some restrictions, otherwise we would put ourselves out of business:

- Item must not exceed 30lbs in weight.  An additional fee of $.75 per pound up to 70lbs - will apply to your final invoice for the return shipping.  Items in excess of 70lbs will be billed accordingly for the extra weight.
 
- Freight shipments (90lbs+) will incurr the REAL shipping price, as quoted by our Freight company.  We will shop around for the best freight quote, but you'll always have the final decision. (We make no money on shipping charges.  We are in the repair business, not the shipping business).
 
- We will insure your equpiment up to a value of US500 - you will be responsible for any additional insurance charges.

For Quicker Service:

You can DROP OFF @ Our Brooklyn Service location...

DJ PRO AUDIO Inc.
TWEAK A/V Lab
195 Morgan Ave
Brooklyn, NY 11237
(@ 3rd Ward Studios)
(MAP IT)

Or Call...
1.877.357.7677
ext 1  
(if applicable)
This is the address where the service item(s) will be returned. Remember, we offer FREE return shipping on all service orders outside the NYC Metro area (currently, only available within the Continental U.S.). This field is not required to receive a gen
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Your zip code is required, so that we may qualify your location for eligibility for FREE return shipping (currently, only available within the Continental U.S.)
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This is important, so that we may contact you about your service.
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(multiple items, separate by a comma)
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Please be as specific as possible on your issue(s). It will be easier for us to provide a more accurate estimate for repair.
Let us know when would be the ideal time frame for return. We will do our best to meet your deadline.
A convenient time to contact you about scheduling this service request.